Tuesday, January 17, 2012

Vision 2012



Welcome to 2012, year being panned for much touted release of Windows 8, Olympics, US presedential elections, iphone 5 and supposedly end of world but i am sure we are more interested in how Oracle releases siebel gems.


If anything to go by the last siebel release letter from oracle, 2012 seems an exciting year for siebel community. There are enhanced funtionality in the areas of


- Public sector 
  Enhanced eService application and appeal management system being the highlights.

Loyalty for Travel

Rapid deployment and easier management of complex promotions. Enhanced user experience, control and productivity. Enhanced loyalty engine performance being the key focus areas.

- Automotive
Enhanced warranty management and claims processing solutions.

- Life Sciences
Personalized Content Delivery features to enhance the interactive digital experience.

- Financial Services
Integration capabilities with Oracle FLEXCUBE for Banking customers.

If  that comet doesn't strike then stay tuned for more bombarding features/patches/versions from oracle.

Happy 2012!!!




5 comments:

Anonymous said...

Cool post man. However i am more interested in introduction of some hot user properties or some cool technical help.

Thanks,
Ravi

Anonymous said...

Siebel is going through end of life phase with the introduction of the fusion application.

Oracle will not be paying too much attention in Siebel instead focus more on next generation fusion application.

Would appreciate if you start post about fusion in 2012

Siebelish said...

Hi Anonymous,
Siebel being primary CRM in market, it will be tough for oracle to phase it out. As you can see the momentum has shifted towards unexplored industry verticals and improving self service capabilities. An insider can confirm this but i still believe end of road is not near. Meanwhile i will also try to share my experience with fusion applications.

Regards,
-Rahul-

Alex said...

I totally agree with Rahul that Siebel is NOT near its end of life. Siebel 8 is a mature version with thousands of customers and Fusion Applications (splendid and important as they are - really) are version 1.

have a nice day

@lex

Siebelish said...

Thanks a bunch @lex for your valuable comment.