Issues are inevitable as sugar and cholesterol.
In my recent heist in configuring recipient groups i was dumbstruck with some untold user property. We wanted to add Person as recipient group for Service Request. As per siebel support we added desired values in the "COMM_RECIP_SRC" LOV table. Email started to flowing using this recepient group. But the interesting part is "Person" BC is not defined with the Recipient* user properties instead of that only one user property is defined as
Name - SecUsernameFieldSubstitution: EMail Addr
Value - Email Address
Unknown of its usage thought of throwing this to siebel forum. A little insight on this user property will be of great help.
Happy Cracking!!
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