Tools Crash - Edit Web Layout

They say software upgrade is nothing but a replacement of old bugs with new bugs. so better be prepared when you are going for machine upgrade, a working code may meet dead end. Recently one of my friend upgraded his machine to Windows 7 with IE 9. To our initial delight siebel was working fine but devil 
really lies in details. 

While trying to modify existing applet and view web templates siebel started crashing. Whenever "Edit Web Layout" was clicked siebel stopped working. After some search it was found that because of IE 9 that siebel was crashing. The crash was found to be due to mshtml.dll that is related to the version of the Internet Explorer. Morever it was found that Internet Explorer 9 is not listed as a supported IE version in System Requirements and Supported Platforms document for Siebel Version 8.1 (I know this should have been referred prior installation) but thought of tools crashing cause of IE version never crossed mind. After IE 9 uninstall, tools started working fine perfectly.

Anybody facing a tool crash on edit web layout, make sure you don't have IE 9 installed on your machine. 

Happy crunching!!

Siebel Mobile Connector

“Be different. Think different. Better to be a pirate than to join the navy.” - Steve Jobs, a great Visionary.

In his quest of paperless and wireless world, Steve has given lot of things which has changed the way we live, we breathe. He blazed through the ever competitive zone of technology and design in a way no one ever thought of. Perhaps no one ever will.

Siebel has also paced up with the changing dynamics providing lot of features enabling customers to create voice & wireless applications with Siebel business content. The Siebel Mobile Connector is a standards-based API that delivers well-formed XML from an optimized Siebel application definition.Third-party applications created with the Siebel Mobile Connector uses standard Web protocols or specific Siebel interfaces such as a Java Data Bean or the COM Data Control to send and retrieve data between users and the Siebel database.

Basic siebel mobile connector architecture works as follow-

1 Using the third-party application’s user interface, the user requests information residing in the Siebel database by executing login commands.
2 The third-party application passes the information requested by the user to Siebel Web Engine (SWE) in the form of an XML document. The request is made through HyperText Transfer Protocol (HTTP), Java Data Bean, COM Data Control or any Siebel object interface.
3 The Siebel Mobile Connector, which is part of the Siebel Server, invokes SWE to retrieve information from the Siebel database.
4 This information is then passed back through Siebel Object Manager to SWE.
5 When SWE has the requested data, it returns it in the form of an XML document to the thirdparty application. If less than the total data set is wanted, the request specifies a style sheet that should be applied to the data. The style sheets are located at the Siebel Server.
6 The third-party application parses the XML document and presents the Siebel data to the user in its own user interface.

More about the siebel mobile connector and SWE commands is available in the bookshelf guide. Dedicating this post to the one who redefined innovation, relaid the limits.

Stay hungry.Stay foolish.R.I.P Steve !!!

B.I.P. Report Error Guide

We have memory , we have google and we have bookshelf but still errors keep coming to spoil evening. Recently while working with BIP reports i ran across with some issues. I have created a trouble shouting guide housing some of the errors which we got while running BIP report from siebel along with resolution.

BIP Reports Troubleshooting Guide

I hope this document helps someone who doesn't have access to support web or working in secure domain where access to external world is prohibited.

Happy Reporting!!!